Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.We reserve the right to change these Terms and Conditions from time to time and we advise you to read through them each time you use this site and ensure you have full understanding of the terms before using this website, once you access our website Deyot.in and/or place an order with us, this means that you agree to accept these terms regardless of whether or not you choose to register with us.
INTRODUCTION
Welcome to Deyot.in, is an Internet based retail company incorporated under the laws of India, with its office at Jalandhar, Punjab, India.
ACCOUNT SECURITY AND PASSWORD
You must use the site for lawful purposes only.You will receive a password and account designation upon completing the Website’s registration process.Each registration is for a single user only, We do not permit you to share your username and password with any other person nor with multiple users on a network.Ensure that you exit from your account at the end of each session.We shall not accept responsibility for any loss or damage as a result of you not keeping all such information confidential.
ORDERING FROM US
After you have placed an order with us, we will send an email acknowledgment of that order to your designated email address. This email is a confirmation and receipt of your order. Once you have received your confirmation email, we can’t change the details of the order (product, quantities or delivery address). Please ensure you review all your details before you complete the checkout process.For more information please contact us at customercare@deyot.in
Our receipt of your offer to purchase our goods is subject to their availability. Our acknowledgment of order acceptance via the web or email is not a guarantee of delivery. If an item is not in stock at the time of processing your order, we will let you know as soon after the order has been placed as possible and you will not be charged for the out of stock items.
CANCELLATION OF CONTRACTS FOR GOODS AND RETURNS POLICY
We make every effort to ensure that your order is carefully dispatched to you, and we hope that you’re happy with your purchase. However, if you have any cause for dissatisfaction with your goods you may return them for exchange only.
If your order has already been dispatched, we can no longer cancel it but you can return it within 7 days of purchase. Please have a look at our Returns policy for details of how to return goods to us for exchange.
Items must be in their original condition, unworn and returned within 7 days of receiving them. You should follow the procedure .
You can return any items to us, We advise you to send your item back via a recorded post service and get a proof of postage as we cannot be held liable for any goods lost in transit to us.
We advise you to Complete and detach the returns note (with your order number) and enclose it, together with your returned items, inside the original packaging. Goods cannot be returned without this information.
We’ll refund the delivery charge on unwanted goods where you notify us, other than by telephone,e-mailing before the order dispatching your intention to cancel.
If your order already has been dispatched, we will not refund the delivery charges on unwanted goods where you notify us, other than by telephone,emailing for more information contact us customercare@deyot.in
If notification is received later than 7 days after receipt, then we’ll refund the delivery charge only if the goods are damaged, faulty or incorrect. On returned goods we will refund the amount paid.
If after we have confirmed your order we discover any unforeseen reason as to why we cannot complete it, we will cancel your order, in full or in part, and advise you by email, text or phone call, and refund when necessary.
The Buyer can only cancel the purchase in connection with a delay if the delay is substantial.
If customer wants to exchange their order, there is one time service available for exchange their parcel, If customer gets second time exchange their order, Customer has liable to pay the second exchange courier delivery charges.
DAMAGED OR DEFECTIVE GOODS
If you receive an item that is damaged or defective, we will either replace the goods free of charge or refund to you the price of the goods as required. Simply return the goods to us with a proof of purchase.
MISSING ITEM & WRONG ITEM
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our process
- Contact our Support Center with your order number and the product code (SKU number).
- Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item for free within the 14 days period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). we will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
DELIVERY DATE – DELAYS
All deliveries are subject to stock availability and authorisation of your payment.
For home delivery, the delivery charge is the same, irrespective of the number of items ordered.The maximum order you will be able to make no more than two sizes can be of the same style.
DELAYS
We’re really sorry if In the event of a disputed delivery, we allow you to please give us 7 working days to investigate.During this time, depending on the type of dispute, we will carry out investigations with our dispatch location and the courier. We may also review CCTV at the point of dispatch to ensure the correct process has been followed.
The delivery date shall be specified in the order confirmation sent to the Buyer. Delivery shall be completed within the agreed time of delivery. The Seller shall however not be responsible for any delay caused by any of its subcontractors.
TRANSPORTATION DISPUTE
Any damage having occurred during transport shall be immediately reported to the shipping company and our customer service by Mail . Check your consignment carefully upon reception to ensure you get the same number of packages as indicated on the freight document and that all goods are undamaged.
we advise you to our company don’t hold any responsibilities to delay your item during riots and strikes or any other reason.
GOVERNING LAW AND JURISDICTION
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles, and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Jalandhar, Punjab, India.
METHOD OF PAYMENT
Payment can be made using the following major credit and debit cards, and other payment gateways.
We reserve the right to change these Terms and Conditions from time to time and we advise you to read through them each time you use this site and ensure you have full understanding of the terms before using this website for payments.
Cash on Delivery
Minimum Bill Value
Cash on Delivery is applicable only for bill values Rs. 5000/-(maximum)
COST OF CASH COLLECTION
The courier boy receives cash amount for cash collection which is agreed by you.
Refund against Cash
Refunds against COD orders will be done through the website generated Credit wowcher which can be redeemed Online next purchase products equal to or excess in amount to original product price.
Fraud Verification
Every order that is placed through Cash on Delivery goes through a mandatory fraud verification process. If need be, designated personnel from our company, may call you on your registered contact numbers for confirmation of the order. In case the order is rejected during this process, the order will not be processed and you will get an order status ‘rejected’ email on your registered email ID.
Limited Delivery Area
Cash on Delivery is available only for select pin codes. Please use the Pin code locator in checkout screen to check which areas are covered
Stock Availability
Cash on Delivery is subject to availability of stock. In case stock is not available, our representative will call and inform you on your registered contact number within 2 working days and the order will not be processed.
Order Status
Once your order is approved you will get an email alert on your registered email ID.
Mode of Payment
The maximum order value for Cash on Delivery is Rs.5,000. Gift Vouchers or coupon code or other modes of payment cannot be used for Cash on Delivery orders. Cash – only payment at the time of delivery.
DAMAGE TO YOUR COMPUTER
We make every effort to ensure that this website is free,We do our best to keep our site up to date but cannot guarantee that the site and its contents are completely free of technical errors, viruses or anything else that may have a harmful effect on your computer or any technology. It is your responsibility to ensure that you use the correct equipment when using the website, and to protect from anything that may damage it.
COMPLAINT RESOLUTION
we advise you to please that you have a complaint regarding a product or services purchased from deyot.in please feel free to contact us at customercare@deyot.in
QUANTITY RESTRICTIONS & BULK PURCHASING
We advice you to buy limited quantity Selected products are limited to one purchase per customer,
The maximum order you will be able to make no more than two same sizes can be of the same style.
Any customer is placing a order in bulk quantity (not for personal use ) so we have right to cancel order without any intimation.
PROMOTIONS AND SMS
The promo code discount applies on selected items on full price not on discounted items,this promo code offers only online shopping.You can redeem your Promotion codes by entering your it in the supplied field at checkout and then click the ‘apply code’ button. Where you use a valid promotion code, the following additional terms and conditions apply on the discounts:
Promotion codes are not refundable
promotion codes are use one per customer
We reserve the right to end any Promotion codes at any time including prior to the advertised end date without notice.
Promotion codes will only be available within the conditions stated in the offer
Promotion codes are only valid until the date published.
promo codes are only useable at this website deyot.in
We advise you to when you register your mobile number with us, we have full right to share our promo code and discount for festival or any other reason to your personal mobile number through sms.